glanythorios - Master Your Budgeting Skills | Financial Education Platform

Information We Collect

We collect information you provide directly to us when using our budgeting education platform. This includes personal details during account registration, course enrollment, and communication with our support team.

Personal Information

Full name and contact details including email address and phone number
Billing address and payment information for course purchases
Educational background and learning preferences
Communication records and support inquiries

Automatically Collected Data

Our platform automatically collects certain information about your device and usage patterns. This helps us improve our services and provide you with a better learning experience.

Device information including browser type and operating system
IP address and approximate geographic location
Pages visited, time spent, and navigation patterns
Course progress and completion rates

How We Use Your Information

Your information enables us to deliver personalized budgeting education and maintain our platform's functionality. We process your data for legitimate business purposes related to financial education services.

We never sell your personal information to third parties. Your data is used exclusively to enhance your learning experience and provide requested services.

Providing access to budgeting courses and educational materials
Processing payments and managing your account
Sending course updates and educational newsletters
Analyzing platform usage to improve our content and features
Responding to customer service inquiries and technical support
Ensuring platform security and preventing fraudulent activity

Information Sharing and Disclosure

We maintain strict controls over information sharing. Your personal data is only disclosed in specific circumstances that directly support your educational experience or comply with legal requirements.

Service Providers

We work with trusted third-party providers who assist in delivering our services. These partners are contractually bound to protect your information and use it only for specified purposes.

Payment processors for secure transaction handling
Email service providers for course communications
Cloud hosting services for platform infrastructure
Analytics providers for usage insights and improvements

Legal Requirements

In certain situations, we may be required to disclose your information to comply with Australian privacy laws, court orders, or regulatory investigations.

Your Privacy Rights

Under Australian privacy legislation, you have several rights regarding your personal information. We respect these rights and provide clear processes for exercising them.

Access and Correction

You can request access to the personal information we hold about you. If any information is inaccurate or outdated, you have the right to request corrections.

Data Deletion

You may request deletion of your personal information, subject to certain legal and business requirements. We'll process deletion requests within 30 days of verification.

To exercise any of these rights, please contact our privacy team using the details provided below. We'll respond to all requests within the timeframes required by Australian privacy law.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, or misuse. Our security framework includes both technical and administrative safeguards.

SSL encryption for all data transmission and storage
Regular security audits and vulnerability assessments
Access controls limiting data exposure to authorized personnel
Secure backup systems with encryption at rest
Staff training on privacy protection and data handling
Incident response procedures for potential security breaches

While we maintain industry-standard security practices, no system is completely immune to security risks. We continuously monitor and update our security measures to address emerging threats.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Retention periods vary based on the type of information and legal requirements.

Retention Periods

Account information: Retained while your account remains active plus 3 years
Course progress data: Kept for 5 years after course completion
Payment records: Retained for 7 years as required by Australian tax law
Communication records: Kept for 2 years after last interaction

After retention periods expire, we securely delete or anonymize your information. Deletion includes removal from active databases and backup systems.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your browsing experience and provide personalized content. You have control over cookie preferences through your browser settings.

Types of Cookies We Use

Essential cookies for platform functionality and security
Performance cookies to analyze usage and improve services
Preference cookies to remember your settings and choices
Marketing cookies for relevant educational content recommendations

You can disable cookies through your browser settings, though this may affect certain platform features. We respect your choices regarding cookie usage.

International Data Transfers

Some of our service providers may be located outside Australia. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

We only work with providers in countries with adequate privacy protections or who have committed to privacy frameworks equivalent to Australian standards.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or prominent notices on our platform.

The current version will always be available on our website with the last updated date clearly displayed. We encourage you to review this policy regularly.

Privacy Policy